E-sign & consent policy

Effective August 16, 2026

Doing business electronically

By using Fairmark, you agree to receive documents, disclosures, and receipts electronically, and to sign documents electronically. Under federal law (the E-SIGN Act) and state equivalents, an electronic signature is as binding as ink.

What you sign or consent to, and where

• At checkout: the reservation and card-saving consent, the charge-confirmation consent (the charge you confirm during or after your call), the age attestation, and, for hardship-track cases, the acknowledgment of what a hardship pause does and doesn’t do. Each is a recorded checkbox with a timestamp.
• The IRS authorization form: completed and signed inside a dedicated, secured e-signature platform. Your Social Security number is entered there, not on Fairmark’s servers, and the signed form goes to your licensed Enrolled Agent.
• Your confirmation tap: tapping the confirmation link in your offer email is your authorization of the charge shown on that page. We record the time and device of the tap.

Copies

You can request a copy of anything you have signed or consented to at any time: reply to any email we have sent you.

Withdrawing consent

You may withdraw consent to electronic records by writing to us, and we will work out paper alternatives where the law provides for them. Because our service runs on email and electronic signing, withdrawal may mean we cannot continue the engagement; if so, the refund policy applies.

What you need

A device with a modern browser and access to the email address you gave us. If you lose access to that email, tell us right away so we can re-verify you and update it.