How it works.
Five steps, every charge named where it happens, and a licensed Enrolled Agent personally screening, accepting, and working every case.
Step 1
The free check
Five questions, about two minutes, no signup and no SSN. It reads your situation and tells you honestly what it needs, including when the answer is the IRS's own free tools. If your case fits our work, you see your price immediately: published, in writing, on the page.
You pay: nothing.
Step 2
The screening call
You book a morning, and a licensed Enrolled Agent calls you. He'll have your answers and your letter in front of him. In about fifteen minutes he confirms your case is right and your price with it. He can accept, decline, or move you to a different published price, and the choice to proceed is always yours.
You pay: $50 to book, credited to your fee, refunded in full if you don't proceed or the agent declines.
Step 3
Acceptance, confirmed by you
After the call, the confirmed price and what the agent found arrive by email with a one-tap confirmation. Nothing is charged until you tap it. The price and his acceptance hold for 30 days; no need to decide on the call, or any time soon.
You pay: the first part of your fee, the exact number shown before you confirm.
Step 4
The work
Your Enrolled Agent pulls your IRS records under his authorization, prepares your case file, and files your resolution with the IRS. You get a tracker with a dated next step, always; silence is never part of the process.
You pay: the remainder when your package is filed with the IRS.
Step 5
Resolution
Your case ends with the resolution in hand and instructions to verify it yourself, in your own IRS account. If IRS mail arrives later, you'll know exactly where to send it.
You pay: nothing. The last thing you get from us is your resolution, not a bill.
The guarantee
If we accept your case and don’t deliver the work we scoped, the filings prepared and submitted, the deliverables listed in your engagement, you get a full refund. We can’t and don’t guarantee what the IRS decides. No honest firm can.
Who does what
Everything requiring a license is done by your Enrolled Agent: the screening, the IRS contact, the filings, every judgment call. Everything else, intake, preparation, scheduling, billing, and keeping you informed, is Fairmark. Questions about your case’s legal substance go to your EA; questions about anything else get answered same-day by a person whose name you know.
No signup. No SSN. About two minutes.